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Meet the team

You're in safe hands with our years of experience and our friendly advice

Miss Tracey Mogard  Creative Director

Miss Tracey has been one of our country’s top milliners for almost 40 years. Insisting on wearability, balance of design and technical integrity has made Herald and Heart hats sought after around the World. Having a deep passion with a laid back feel keeps the job seriously joyous which reflects within the collections.

Ken White
Commercial Director

With a background in fashion photography and styling, Ken joined Herald and Heart in 1992 initially to photograph that Summer’s collection. Unfortunately, he wouldn’t leave. He now designs the men’s collections and runs the back office of the business, although will sometimes be found asleep behind the counter.

Miss Emma Caister

Miss Emma heads up our Rye branch. She joined Herald and Heart from a career in fashion retailing. She also has extensive workroom experience so her skills with needle and cotton come in extremely handy! Miss Emma has great sense of style and is very good when it comes to guiding madam to the most appropriate of headwear.