Our Privacy Policy
The Data Protection Act
Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We use leading technologies to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party unless you give us permission to do so.
We collect two kinds of information from visitors to this site: Personal details in connection with newsletter signups and customer contacts, and site usage information from session cookies and log files.
If you register for our newsletter, the information we collect is your name and email address. A copy of this information is kept securely by Herald & Heart Ltd and will be held until such time you inform us otherwise by emailing hatters@heraldandheart.com.
If you contact us with a customer query, we will record any information you submit through the contact form or via an email to hatters@heraldandheart.com or sales@heraldandheart.com
Site usage information – log files
Log files allow us to record visitors’ use of the site. We store log file information from all our visitors, which we use to inform changes to the layout of the site and to the information on it, based on the way that visitors move around it. Log files do not contain any personally identifying information.
Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
Policy last updated: July 2014
‘Cookies’ are small pieces of information that are stored by your browser on your computer’s hard drive. They are primarily used to store information about your preferences and other information which you may need when you visit a website.
Herald & Heart Ltd may use cookies to count the total number of unique users who are accessing the site over a particular period of time. This information will never be shared with a third party, and is only used to make our systems more efficient. Some content on the Website and/or Services might be served by third parties who may serve cookies on your browser as well, for instance to gauge the effectiveness of a particular piece of content. Please note that this will not enable third parties to access your personal details.
If you are concerned about cookies, you can turn them off in your browser by following the links below. However, if you do this please note that some areas of the site may not work properly.
The following links explain how to block cookies in your browser

  • How to block cookies in Internet Explorer
  • How to block cookies in Chrome
  • How to block cookies in Firefox
  • How to block cookies in Safari